Triple Z - FAQs

Where can I find total received units against a Triple Z inbound PO?

Services > Ship to Triple Z > Filter by PO or date and select “Receipt Summary”.

How can I add a vendor contact to the portal?

Select the profile icon in the upper right-hand corner of your portal > click on contacts > select “add a contact”.

After my buyer approves the shipment request, what do I have to do to generate the PO’s?

Once a buyer approves a shipment request, click into the shipment, and hit “Accept Shipment” in the upper right-hand corner of the page. PO’s will generate and can be found under the “Approved” tab.

Can I edit the quantities on an inbound PO after it has been created?

A PO cannot be edited in any way after it has been created. We recommend creating a new shipment request that reflects the correct quantity of units shipping.  

Our carrier needs to arrange a delivery at a Zulily FC, who should they contact to schedule a delivery appointment?

PA FC = [e-mail]

OH FC = [e-mail]

NV FC = [e-mail]

Why haven’t I received my Triple Z POs via EDI?

Triple Z POs are not automatically transmitted. Please reach out to your Triple Z account managers and they will send the EDI message.

Where can I find the zulily product IDs associated to my skus?

The zulily product ID’s can be found in your Triple Z Catalog under “Services” or in your master catalog under “Catalog”.

Can I ship one Triple Z PO from multiple warehouses?

Only one routing request can be made against each Triple Z PO. We recommend creating separate shipment requests for each warehouse location.

How can I add products to my Triple Z Catalog?

If products have been set up in the POP! tool under “Catalog”, please send a product list to your Triple Z account manager or Buyer and they will add to your Triple Z catalog.