Q: What is POP!
POP! Stands for Product Onboarding Platform. It is Zulily's unique portal for vendors to set up and build out their Product Catalogs for use by your Zulily buying team. POP allows you to upload products in bulk, or set them up one-by-one through a guided web interface. POP has easy to use tutorials and user guides you can access to teach yourself how to get the freshest, most thorough data to your buying and curation team and the Zulily customer.
Q: Where is POP located?
POP! is located in the Vendor Portal in a drop-down from the Catalog tab located in the top menu bar.
Q: How do I log in to POP!?
Log into the Vendor Portal as usual. Since POP! is located in the Vendor Portal, there are no additional login credentials needed.
Q: What is Automation?
A: Automation allows you to send product information via EDI/Direct API. This option is in development and will be available in the coming months.
Q: I'm seeing "Access Denied" when navigating to POP, can you give me access?
Refresh then log out and log back in. The POP page should be accessible then.
Q: I lost my login information for the vendor portal
If you have forgotten your password, please go to http://portal.zulily.com and select “Forgot Password.” An email will be sent to your address on file to reset your password. Note: check your spam/junk folder if you don’t see the email in your inbox folder.
Q: How do I know if my products are new to Zulily?
You can verify if products are already in your catalog by navigating to Catalog>Active SKUs. Click Here for full instructions.
Q: I set up styles in POP, now what?
Once products have obtained minimum met status, they move into your catalog. A notification will automatically be sent to your buying team letting them know you've added new products. Your buyer will review the products and consider them for events.
Q: My buyer is stating that they are unable to see the styles I setup in POP, why is that?
Products need to have minimum attribute info required. Please confirm you are seeing minimum met on your upload summary within the POP interface.
Q: How will you know if my product is New or Reused?
When you upload a template or add a product in POP, the system will run a check to see if that product matches a product that is already in your catalog. If it is unclear, or if more than 1 possible match has been found, the system will ask you to help us identify which is actually your product and/ or which version of your product we should use as the primary going forward.
Q: How do I add contacts from my business so they can access POP!?
Contact information can be edited at the upper right-hand corner of the Vendor Portal – click the person logo to the left of your name.