- What is your inventory policy and do I have to hold my inventory through my Zulily event?
Zulily requires you have all inventory committed to Zulily in your warehouse and ready to ship at the time your event begins. You must hold this inventory throughout the duration of the event.
- How do I correct discrepancies in my inventory?
If at any time you need to reduce or increase your event’s inventory, you can do so under the Product Review in your event. Please reference the Vendor Portal instructions for more information on how to update your inventory.
- What is a “Notify me”?
A “Notify me” is a potential customer order that was missed due to lack of inventory. When a customer requests a “Notify me,” they will receive an email the next time this item is back on the Zulily website with available inventory to purchase. If you see “Notify me’s” occur during your event and you have additional units available, please reach out to your Assistant Buyer.
- I noticed that the Zulily website says my product is sold out, but the Vendor Portal shows I still have inventory available. Why is that?
If you are a prepack vendor, Zulily will limit the amount of full packs we purchase to limit our overstock. As a result, your event sales may be capped. For more information on capping prepacks, or if you’d like to break your prepacks so this doesn’t happen, please reach out to your Zulily merchandising team.