As part of their partnership with Zulily, vendors have the ability to complete several actions independently or with minimal support from internal Zulily members. Below is a brief list of what portal users can do on their own.
Note: All training videos available within the vendor portal & referenced can be downloaded or adjusted to provide a more step-by-step experience.
Onboarding
Due to process and tool updates vendors can now submit service agreement documentation, answer questionnaires & set up account information through the updated onboarding process once a business relationship has been established.
Set up New Products
Newer portal functions now give vendors the ability to set up new products ready to be offered. To set up new products vendors can use the POP function available in their Catalog tab within the portal.
- For more information on how to add or set up new products through POP, click HERE.
Manage Catalog
Within the vendor portal vendors can make edits to certain attributes of existing products. Vendors can also maintain the quality of their catalog by removing styles that can/will no longer be offered.
- For more information on how to remove products from the Active SKU Catalog, click HERE.
- For more information on how to maintain existing products within the Active SKU Catalog, click HERE.
Inventory & Bulk Update
For all ‘Future Events’ vendors can bulk update common attributes of products available. Common attributes that are likely to be updated during a vendor’s product approval process are –
- Color
- Vendor Supplied Inventory
- Material Content
- Zulily Cost
For additional guidance on what can be updated and how to update inventory and attributes for specific future events, be sure to reference the portal training video on the main ‘Events’ page.
In addition to being able to update attributes and inventory before an event is live, vendors can also adjust live inventory. Live inventory can be adjusted within the portal or within the mobile app available.
- For more information on how to update live inventory click HERE.
Pull Analytics
All vendor portals have an available function that allows them to pull specified metrics. Using the filters and sub-filters available, vendors can pull core metrics that should allow them to evaluate their business.
- For more information on the ‘Analytics’ page and how to navigate the function, click HERE.
Vendors can also pull event-based metrics within a specified event. To do this vendors can navigate to one of their ‘Live’ events, select the ‘summary’ tab and use the ‘Export Sales Data’ to pull live performance metrics.
Routing & Shipping
Once a business partnership has been established with Zulily much of the routing and shipping process is automated. However, depending on the details of product orders, vendors can generate and manage shipping details within their portal as needed.
For visual guidance on how to properly route & ship PO’s, vendors can use the available training videos as a beginning guide.
- Additional resources for routing & shipping can also be found HERE.
General Routing & Shipping Resources
Invoicing
Vendors have the ability to generate invoices for ready PO’s. For a guide on how to properly generate invoices, be sure to reference the video tutorial available within the ‘Invoices’ tab.
Invoicing for vendors who participate in the Enhanced Payment Program will be different.
- For additional information on the Enhanced Payment Visibility Program, click HERE.
- For more information on how the Enhanced Payment Visibility Program impacts invoicing, click HERE.
Barcodes
Vendors can create barcodes without internal Zulily support by using the Barcode Generator within their portal.
- For instruction on how to create barcodes, click HERE.
Portal & Business Maintenance
Portal users can also make updates to specific portal fields and business impacting fields. Below is a list of portal and business areas that can be updated by vendors with minimal assistance from Zulily team members.
- Add future warehouse closure
- Past/same day closures will need to be completed by vendors Account Managers
- Add a warehouse address
- Make business contact updates
- Add/Remove business contacts, however this is specific to new portal views
- Vendors with older portal views will need to partner with their Account Managers to make the necessary updates
- Add/Remove business contacts, however this is specific to new portal views
- Upload compliance and legal documents
Support
- For additional support on onboarding, inventory & bulk update, pulling analytics, routing & shopping, invoicing, and barcodes self-service actions reach out to the designated Account Manager/Account Specialist.
- Designated Account Managers/Specialists can be found within Future Events under the ‘Event Pos & Shipping Details – Approval’ section.
- For additional support on setting up new products and managing catalog self-service actions, reach out to the Chat Support team.
- Vendors can contact Chat Support via email (popsupport@zulily.com)
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